ABOUT US

Raja Serayu was established in 2016 through the Design Dispatch Service (DDS) program initiated by the Ministry of Trade. Driven by concern for batik fabric waste, we developed collaborative products combining discarded batik fabric with natural fibers. Our first product was a blend of bamboo fiber and batik fabric waste, processed into ropes with aesthetic and functional value.

VISION

Realizing harmony between creativity, the environment, and community welfare through highly competitive natural fiber crafts and the empowerment of local communities to create products with cultural, economic, and ecological value for the global market.

VISION

  • Producing high-quality handicraft products from environmentally friendly natural fibers by prioritizing design innovation and raw material sustainability.

  • Empowering local communities, especially women and marginalized groups, through training, mentoring, and job creation in the handicraft sector.

  • Preserving environmental sustainability by developing production processes that minimize waste, conserve energy, and prioritize natural materials.

  • Preserving local cultural heritage through the incorporation of traditional values in product design and production techniques.

  • Building a fair and inclusive supply chain, as well as expanding market reach to the national and international levels, while maintaining business ethics.
  • Sustainable Natural Fiber

  • Handmade Product

  • Aesthetic and Functional

  • Natural and Upcycled Materials

  • Eco-Friendly

  • Eco-Friendly

OUR PRODUCT

EXPORT EXPERIENCE

Our products have reached international markets in several countries.

CERTIFICATION AND LEGALITY

SUSTAINABILITY COMMITMENT

  • Community empowerment in three regencies (Cilacap, Banyumas, and Pangandaran)
  • Empowerment of persons with disabilities
  • Empowerment of inmates at Class IIA Purwokerto Correctional Institution and Class IIB Cilacap Correctional Institution
  • Provision of clean water access for four families
  • Cultivation of natural fiber raw materials

BUSINESS POLICIES

Estimated Production and Delivery Time
  • Custom / White Label Orders (Full Order)
    Estimated production and delivery: ±90 working days after design, specifications, and packaging approval. (Timeline may vary depending on selected fiber material.)
  • Batch Orders / Batch Production
    Estimated delivery: 14–21 working days per batch, depending on production capacity and order quantity.
  • Ready Stock / Raja Serayu Brand
    Estimated delivery: 7–14 working days after down payment confirmation.
  • Branding & Customization
    Raja Serayu provides Raja Serayu-branded products, custom branding, private-label products, and design development tailored to buyer and market needs. All custom specifications are produced based on mutual agreement.
Payment Terms
  • Down Payment:
    50% of the order value is paid upon order confirmation or upon signing the production cooperation agreement.
  • Final Payment:
    The remaining 50% is paid either before the shipment process or after the goods are ready for shipment, as agreed by both parties.

After-Sales Service
  • Replacement for manufacturing defects
  • Product adjustments according to the agreement
  • Open communication for product issue handling

Note: Claims must be submitted within 7 days of product receipt, along with supporting documentation. Terms and conditions apply according to the cooperation agreement.

Jl. Penatusan Timur, RT 09 RW 01, Maos Kidul, Maos, Cilacap, Central Java, Indonesia.